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INTUITION Announces Customer Satisfaction Award Based On Online Reviews

INTUITION Announces Customer Satisfaction Award Based On Online Reviews

Innovative customer engagement firm to sponsor new award category for global recognition program.

INTUITION, a powerful Customer Engagement Solution that is changing the way hotels and resorts communicate with guests and manage online reputation has created a new awards category for the Perspective Magazine Awards program that is based on public opinion of participating hotels and resorts.

The Perspective Magazine Awards, a global recognition program for the vacation ownership industry now in its 8th year, announces winners of more than 28 different award categories at the annual GNEX Conference, which this coming year will be held 26 – 28 February 2018, Miami, FL, on the world’s first mega-yacht venue, the $40 million, 228ft SeaFair Grand Luxe, with special rate accommodations available at Intercontinental Miami.

INTUITION is adding a new category to the 2018 awards program, which unlike the other categories, will be judged solely based on public opinion. Using INTUITION’s powerful business intelligence platform, participating resorts will be graded based on average review ratings from all major online review sites such as TripAdvisor, booking.com, Expedia, Google+, Facebook Reviews, Travelocity, Orbitz, Yelp, hotels.com and more.

Using an algorithm, similar to that used by leading review sites to rank resorts by popularity, the INTUITION software will grade the nominations based on all available 2017 reviews posted by vacationers to determine the winner(s).

Participating resorts will also be provided access to powerful review analytics for 2017 courtesy of INTUITION, and have the opportunity to take a closer look at all of the Customer Engagement services the company offers to hotels and resorts.

“This is an exciting new award that genuinely recognizes the efforts that resort developers put into ensuring the satisfaction levels of vacationers at their properties, while giving us the opportunity to demonstrate just how powerful and ultimately invaluable our customer engagement and reputation management tools are.” Says Sharon Mattimoe, COO, INTUITION Brand Marketing.

This new award category is certain to become one of the most coveted by resort developers throughout the hotel and resort industry.

Nominations for the 2018 Perspective Magazine Awards open on November 1, 2017. Winners are determined by a panel of four judges along with online votes from the public where each judge represents 20 percent of the nominee’s overall score and the public vote accounts for the remaining 20 percent.

For more details visit http:/gnexconference.com or http://perspectiveawards.com after November 1st, 2017.

About INTUITION

Trusted by companies around the globe, INTUITION is changing the way hotels and resorts communicate with their guests through custom-built customer engagement strategies that increase revenue and improve brand reputation. By interacting with guests at various points along the customer journey, INTUITION provides advanced insights into the experience you deliver and identifies areas for improvement across the spectrum of resort operations. Using its powerful business intelligence platform, INTUITION combines newly generated data with your existing data to produce deep dive analytics and scheduled reporting that empowers departments to make accurate business decisions based on unified data.

For more information visit http://intuitionbrandmarketing.com

Media Contact
Company Name: INTUITION Brand Marketing
Contact Person: Sharon Mattimoe
Email: Send Email
Phone: 407-866-1711
Address:6965 Piazza Grande Avenue
City: Orlando
State: Florida
Country: United States
Website: http://intuitionbrandmarketing.com/tour

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